Privacy Notice

Purpose of this notice

This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’.  This means that we are responsible for deciding how we hold and use personal data about you.  We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.

Should you wish to contact us, please follow the Contact Us page on this website.

How we may collect your data  

We obtain personal data about you, for example, when:  

·         you request a proposal from us in respect of the services we provide

·         you engage us to provide services and also during the provision of those services

·         you contact us by email, telephone or post

·         from third parties and or publicly available resources (for example, from your employer or from Companies House).

The kind of information we hold about you

The information we hold about you may include the following:

·         your personal details (such as your name and/or address)

·         details of contact we have had with you in relation to the provision, or the proposed provision, of our services

·         details of any services you have received from us

·         our correspondence and communications with you

·         information about any complaints and enquiries you make to us

·         information from research and marketing activities

·         information we receive from other sources, such as publicly available information

·         information provided by your employer or clients. 

How we use the personal data we hold about you  

We may process your personal data for purposes necessary for the performance of our contract with you or our client and to comply with our legal obligations.

 We may process your personal data for the purposes necessary for the performance of our contract with our clients.  This may include processing your personal data where you are an employee, subcontractor, supplier or customer of our client.

 We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data.  This includes processing for marketing, business development, statistical and management purposes.

 Please note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

 Situations in which we will use your personal data

We may use your personal data in order to:

·         carry out our obligations arising from any agreements entered into between you or your employer or our clients and us (which will most usually be for the provision of our services)

·         carry out our obligations arising from any agreements entered into between our clients and us (which will most usually be for the provision of services) where you may be a subcontractor, supplier or customer of our client

·         seek your thoughts and opinions on services we provide

·         notify you about any changes to our services.

 If you refuse to provide us with certain information when requested, we may not be able to perform the contract we have entered into with you.  Alternatively, we may be unable to comply with our legal or regulatory obligations.

 We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally or permitted to do so.  

Data Retention

We only retain personal data for a long as is necessary to fulfil the purpose for which it is collected.

 When assessing what retention period is appropriate for your personal data, we take into consideration:

·         the requirements of our business and the services provided

·         any statutory or legal obligations

·         the purposes for which we originally collected the personal data

·         the lawful grounds on which we based our processing

·         the types of personal data we have collected

·         the amount and categories of your personal data

·         whether the purpose of the processing could reasonably be fulfilled by other means.

Change of purpose

Where we need to use personal data for another reason, other than for the purpose for which we collected it, we will only use your personal data where that reason is compatible with the original purpose.

 Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing.

 Data Sharing

Why might you share my personal data with third parties?

·         We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.

Transferring personal data outside the European economic area (EEA)

We will not transfer the personal data we collect about you outside the EEA.

 Data Security

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. 

 We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

 Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current.  Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.

 Your rights in connection with personal data

Under certain circumstances, by law you have the right to:

·         request access to your personal data.  This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully

·         request correction of the personal data that we hold about you

·         request erasure of your personal data.  This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.  You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below)

·         object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis.

·         request the restriction of processing of your personal data.  This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it

·         request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible.

 Changes to this notice

 Any changes we may make to our privacy notice in the future will be updated on our website

This privacy notice was last updated on 4 December 2018